Privacy Policy
Last Updated: January 14, 2026
Introduction
FWM Fort Wayne Masonry respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services. Please read this policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site or use our services.
Information We Collect
We collect information that you provide directly to us when you request a quote, contact us, or use our services. This may include your name, email address, phone number, mailing address, and details about your project. We may also collect information automatically when you visit our website, such as your IP address, browser type, operating system, and pages visited. This information helps us improve our website and provide better service to you.
How We Use Your Information
We use the information we collect to provide, maintain, and improve our services. This includes responding to your inquiries, scheduling appointments, preparing estimates, completing projects, and communicating with you about your service. We may also use your information to send you marketing communications if you have opted in to receive them. You can opt out of marketing emails at any time by following the unsubscribe instructions in the email.
Information Sharing and Disclosure
We do not sell, trade, or rent your personal information to third parties. We may share your information with service providers who perform services on our behalf, such as payment processors, email service providers, or scheduling tools. These providers are contractually obligated to protect your information and use it only for the purposes we specify. We may also disclose your information if required by law or to protect our rights, property, or safety.
Cookies and Tracking Technologies
Our website may use cookies and similar tracking technologies to enhance your experience and gather information about how you use our site. Cookies are small data files stored on your device. You can set your browser to refuse cookies, but this may limit your ability to use certain features of our website. We may use analytics tools like Google Analytics to understand website traffic and user behavior.
Data Security
We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no internet transmission is completely secure, and we cannot guarantee the absolute security of your information. We encourage you to use strong passwords and keep your account information confidential.
Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this privacy policy, unless a longer retention period is required by law. When we no longer need your information, we will securely delete or anonymize it. Project records may be retained for warranty purposes and legal compliance.
Your Privacy Rights
You have the right to access, correct, or delete your personal information. You may also object to or restrict certain processing of your information. To exercise these rights, please contact us using the information provided below. We will respond to your request within a reasonable timeframe. Please note that we may need to verify your identity before processing your request.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to read the privacy policies of any third-party sites you visit. This privacy policy applies only to information collected by FWM Fort Wayne Masonry.
Children's Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child without parental consent, we will take steps to delete that information promptly.
Changes to This Privacy Policy
We may update this privacy policy from time to time to reflect changes in our practices or for legal or regulatory reasons. We will notify you of any material changes by posting the new policy on our website with an updated effective date. We encourage you to review this policy periodically to stay informed about how we protect your information.
Contact Us
If you have questions or concerns about this Privacy Policy or our data practices, please contact us at hi@masonryfortwayne.com or call (260) 240-2459. You can also write to us at 347 W Berry St #402, Fort Wayne, IN 46802. We will do our best to address your concerns promptly.